Abstract

Dr. KAMAL BANDHU KAPUR

In our medical curriculum, we are taught to become great clinicians full stop. but nothing about the journey to start a private practice which is almost imperative to most of the graduates.

The challenges of this do not end with post-graduation but rise much after it. The process of setting up a practice, rising demands of standards of patient care, unhappy patients, litigations, and the growing mandate for accreditation from agencies cannot be dismissed. In this digital age, when healthcare has been accepted as a service, merely being a good clinician is not sufficient. But building a team and medico-legal precautions, digital outreach to increase footfalls and ways to increase patient satisfaction in addition to good OPD patient handling skills can take a small business rise to next level.

As a group that has seen these difficulties and has managed to rise from the ashes to multiple centers across India, we want to share our experiences on the issues that matter in real life .

 

1	Efficient patient management in clinic enhancing patient delight”	Dr. SHEETAL KISHANPURIA	watch video
2	Patient centric practice protocols-standing in their shoes	Dr.POOJA ANGADI	watch video
3	Tips to Social media marketing – “Amplifying your Practice”	Dr.VINEET SEHGAL	watch video
4	Tips for internal marketing and external branding	Dr. SATANSHU MATHUR	watch video
5	Unhappy to a happy patient – “”How to wow””	Dr. KAMAL BANDHU KAPUR	watch video
6	The patient still unhappy – medico-legal aspects planning	Dr. ANJANI KHANNA	watch video